Privacy Policy
Effective Date: 1.2.2025
Icelandic Expeditions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website icelandicexpeditions.com or use our services. By using our website or booking a trip with us, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal data that you provide directly to us when you:
- Make a booking or inquiry for a tour
- Subscribe to our newsletter or marketing communications
- Fill out a contact form or customer feedback survey
- Participate in any promotions or surveys
The types of personal data we collect may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by third-party providers)
- Preferences for tours or services
- Any other information you provide when interacting with our services
2. How We Use Your Information
We use your personal data for the following purposes:
- To process bookings and confirm reservations for tours and excursions
- To communicate with you about your bookings, updates, and special offers
- To send marketing emails, newsletters, and promotional content (you can opt-out anytime)
- To improve our services and customize your experience with us
- To comply with legal and regulatory obligations
- To respond to customer service inquiries and feedback
3. Data Security
We take reasonable precautions to protect your personal data. All sensitive information, such as payment details, is processed through secure third-party payment providers. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.
4. Sharing Your Information
We will not sell, rent, or lease your personal data to third parties. However, we may share your information in the following circumstances:
- With third-party service providers who assist in processing bookings, payment transactions, and delivering services (e.g., payment processors, email marketing providers)
- With law enforcement or regulatory authorities, if required by law
- In the event of a business transfer (e.g., if we merge with another company or are acquired)
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and serve targeted ads. You can control cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access your data and request a copy
- The right to correct any inaccuracies in your data
- The right to request the deletion of your data, subject to certain exceptions
- The right to withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at info@icelandicexpeditions.com
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal data.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make significant changes, we will post the revised policy on this page and update the effective date. Please check back periodically for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under applicable data protection laws, please contact us at:
Icelandic Expeditions
Ísafjörður
Email: info@icelandicexpeditions.com